1. Who we are
Trinos Technologies is an AI-first engineering company that builds enterprise systems and AI-powered products, including agentic AI, workflow automation, generative AI and analytics, computer vision, enterprise resource planning (ERP), web and mobile applications, and our own products such as Moltter Studio, Trip11 and TraceFlo. We operate globally with offices in India, the United States and Canada.
For any privacy-related questions, you can reach us at info@trinos.ai.
2. Information we collect
We collect the following categories of information:
- Information you provide directly. When you fill in our contact form, request a demo, apply for a role, or otherwise communicate with us, we collect details such as your name, email address, phone number, company, country and the contents of your message.
- Usage and device data. When you browse trinos.ai we automatically collect information such as your IP address, browser type, device information, pages viewed, referring URLs and interactions with the site.
- Cookies and analytics. We use cookies and similar technologies, including Google Analytics, to understand how visitors use our website, measure traffic and improve our content. You can control cookies through your browser settings, and you can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
3. How we use your information
We use the information we collect to:
- Respond to your enquiries, demo requests and support questions;
- Provide, operate, maintain and improve our products and services;
- Process and evaluate career applications;
- Analyse website traffic and usage to improve content and performance;
- Send you relevant updates or communications where you have requested them or where permitted by law;
- Detect, prevent and address security issues, fraud or technical problems; and
- Comply with our legal and regulatory obligations.
4. Legal bases for processing
Where applicable law (such as the EU/UK GDPR or India’s Digital Personal Data Protection Act) requires it, we rely on one or more of the following legal bases: your consent, the performance of a contract with you, our legitimate business interests, and compliance with legal obligations.
5. How we share information
We do not sell your personal information. We may share it with:
- Service providers who process data on our behalf (for example, email delivery, hosting, and analytics providers) under appropriate confidentiality and data-protection terms;
- Professional advisers and authorities where required to comply with the law, enforce our terms, or protect our rights, users or the public; and
- Successors in connection with a merger, acquisition or reorganisation of our business.
6. International transfers
As a company operating across India, the United States and Canada, your information may be processed in countries other than your own. Where we transfer personal data internationally, we take steps to ensure it receives an adequate level of protection in line with applicable law.
7. Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting or reporting requirements, after which it is deleted or anonymised.
8. Your rights
Depending on your location, you may have the right to access, correct, update or delete your personal information, to object to or restrict certain processing, to withdraw consent, and to request a copy of your data. To exercise any of these rights, contact us at info@trinos.ai and we will respond in accordance with applicable law.
9. Data security
We implement appropriate technical and organisational measures designed to protect your information against unauthorised access, loss, misuse or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children’s privacy
Our website and services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically.
12. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact:
Trinos Technologies Private Limited
Inwrks Spaces, C' wing, 1st floor, 29 Sree Narayana Complex, Sarathy Nagar, Velachery, Chennai, Tamil Nadu 600042, India
Email: info@trinos.ai